FAQ

About Our Products

What types of gifts do you offer?

We specialise in meaningful, personalised gifts that help you express love and create lasting memories. Our collection includes:

• Personalised jewellery and necklaces (including custom engraving and name pieces)

• Keepsakes and accessories

• Message cards and gift sets

• Custom items for birthdays, Mother's Day, Father's Day, anniversaries, graduation, weddings, and all other special occasions.

• Memorial and remembrance gifts

How does personalisation work?

Many of our products can be customised with names, dates, messages, photos or special text. During checkout, you'll see personalisation options for eligible items. Simply enter your custom text in the provided fields - we'll take care of the rest!

Important personalisation details:

• Name necklaces: Maximum 11 characters, no emojis, case-sensitive

• Engraved items: Character limits vary by product (typically 20 characters per line)

• Custom text is permanent once your order is processed, so please double-check spelling and formatting

Can I get a discount on Father's Day gifts?

Yes! Use code DAD2026 at checkout to get 10% off all products in our Father's Day collection.

Here's what you need to know:

• Who can use it: Available to customers in the United States only.
• Minimum order: Your cart must be at least $20 before the discount is applied.
• One use per customer: The code can only be used once per customer.
• Valid period: The discount is active from today until June 30, 2026. Don't wait too long - get it shipped out before Father's Day is over!
• Cannot be combined with other discount codes or promotions.

Simply add your favorite Father's Day gift to your cart, enter DAD2026 at checkout, and the 10% will be applied automatically.

What types of personalized jewelry and customization options do you offer?
We offer a focused range of personalized jewelry designed for gifting and everyday wear. Core product types include personalized name necklaces, engraved rings with custom messages, love knot and romantic necklaces, men's leather and stainless bracelets, engraved heart bangles, and multiple-name necklaces (choose 2 or 3 children). Customization options available across these pieces include hand engraving of names or messages, the option to add a birthstone to select name necklaces, multiple-name configurations for mom-focused pieces, and a choice of men's bracelet materials (leather or stainless). We also provide gift add-ons such as personalized note cards and professional gift wrapping.

What exclusive customization and packaging options set you apart from other retailers?
Our assortment emphasizes memorable presentation and emotionally driven design. Exclusive offerings highlighted by the team include the Luxury Rose Gift Box Necklace and the Forever Love Necklace with Rose Heart Box—items crafted and packaged to create an unboxing experience. We provide a Luxury Rose Gift Box and an LED spotlight box as premium packaging options, plus curated gift-wrapping and personalized note add-ons to tailor each order for special occasions. Product-level exclusives include custom name necklaces with birthstones, engraved heart bangles for mothers, and multiple-name necklaces that let customers carry several loved ones' names in one piece.

What materials do you use and what customization processes apply to engraved pieces?
Materials and finish choices reflect each product category. Men's bracelets are available in leather and stainless steel. Necklaces, rings, and bangles are offered with engraving and may incorporate birthstone accents where listed. Customization methods include precision engraving for names and messages, and secure set placement for birthstone options. All orders are processed with SSL-secure payment processing to protect transaction data. For presentation, select orders ship in luxury packaging options (rose box or LED spotlight box) and can include professional gift wrapping and a personalized note. We maintain a consistent focus on accurate engraving and presentation to ensure each customized piece meets the intended personal message and gifting purpose.

Fulfillment & Quality

Who fulfills your orders?

All our products are fulfilled by ShineOn, one of the most trusted print-on-demand and personalised product specialists in the world. ShineOn has built their reputation on high-quality craftsmanship, reliable production, and careful packaging.We chose ShineOn as our exclusive fulfillment partner because they share our commitment to creating meaningful, lasting products that recipients will treasure.

How do I know the quality will be good?

ShineOn maintains strict quality control standards throughout their production process. Every item is:

• Carefully crafted using premium materials

• Quality-checked before packaging

• Packaged with care to ensure safe delivery

• Backed by our satisfaction guarantee

We trust ShineOn with every order because they've proven themselves through millions of successfully delivered personalised gifts worldwide.

What if my product arrives damaged or incorrect?

If your gift arrives damaged, with incorrect personalisation, or isn't what you ordered, please contact us immediately at june@junemeansbusiness.com

We offer remakes for:

• Damaged items or packaging

• Wrong item received

• Products that don't match your order

To qualify for a remake: Contact us within 30 days of delivery (60 days for international orders) with photos of the issue. We'll arrange a replacement at no cost to you.